POLICY

A booking fee $50 will apply when booking in for a new full set.

Booking fee is ONLY refundable if the booking is cancelled 24 hours before your appointment. You will lose your booking fee if you cancel with less than 24 hours notice.

• If you need to cancel or change your appointment please call or text.

• Please let us know if you're currently wearing extensions applied by another salon at the time of making the booking.

• Before your appointment please ensure you have removed all traces of mascara and eye makeup with an oil-free remover.

• To assist you with your booking, you will receive a reminder via text message the day before your appointment. Please respond to the message with a simple 'yes' or 'no' response.

• The appointment time set has been reserved for you. If you are late, we cannot push back the next appointments. This will cut short your allocated time and we will do our best to apply as many lashes as we can in that timeframe. Over 30 minutes late we will have to reschedule you another day with a late cancellation fee.